Import Export Agent - International
Company: Penske
Location: Edison
Posted on: September 25, 2024
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Job Description:
Position Summary: The Import/Export Agent - International
position supports all aspects of a freight forwarding operation to
include the safe, efficient, and cost-effective transportation of
goods (via shipping lines, airlines, road, and rail freight
operators) keeping in consideration the type of goods and customer
delivery requirements. Key responsibilities include monitoring all
operational activity to guarantee successful performance of the
operations and customer service (order entry, load planning, and
load monitoring). Must have ability to supervise other associates
as needed, as well as strong customer interaction and communication
skills. Schedule: Monday - Friday 8am - 5pm Major Responsibilities:
• Handle start to finish processing of shipments • Interact with
overseas agents regarding shipment booking, pricing, documentation,
and quoting • Act as first level escalation for customer • Provide
ad-hoc quotes to customers • Assist in new customer implementations
• Prioritize time sensitive situations • Collaborate with other
operations supervisors to execute shipments and deliver excellent
customer service • Ensure customer and department SOP's and KPIs
are adhered to and met • Track shipments to ensure on time delivery
is met. • Provide relevant current knowledge of routing, packaging,
legislation, and other factors that could impact freight movement.
• Handle rate negotiations with carriers on a spot rate basis •
Analyze process data and work on continuous improvements •
Identifying cost savings opportunities for the customer • Ensuring
all business needs are covered including when there are vacations,
illness, etc. • Other projects as assigned by the manager
Qualifications: • 1-2 years of experience in international
logistics or international freight forwarding industry with
demonstrated experience moving air/ocean import/export shipments. •
Basic knowledge of domestic and international transportation
regulations, policies and procedures required. • Bachelor's degree
preferred but not required • Experience using Cargo wise TMS
preferred but not required • Must have strong attention to detail
and effective communications skills • Ability to manage shipment
profit/loss • Must be skilled in Problem Solving / Process
Improvement. • Ability to manage multiple tasks and prioritize time
sensitive situations • Computer skills including Microsoft Excel
and Outlook required, • Ability to develop and maintain
professional working relationships with customers as well as Penske
personnel • Regular, predictable, full attendance is an essential
function of the job • Willingness to travel as necessary, work the
required schedule, work at the specific location required, complete
Penske employment application, submit to a background investigation
(to include past employment, education, and criminal history) and
drug screening Physical Requirements: -The physical and mental
demands described here are representative of those that must be met
by an associate to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally
and/or in written form; remember and analyze certain information;
and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be
required to stand, walk, and sit. Penske is an Equal Opportunity
Employer. Job Family: Finance Address: 110 Fieldcrest Ave Primary
Location: US-NJ-Edison Employer: Penske Logistics LLC Req ID:
2409014 Date posted: 09/18/2024
Keywords: Penske, Bristol , Import Export Agent - International, Professions , Edison, Connecticut
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