SHIFT MANAGER
Company: Buffalo Wild Wings
Location: Milford
Posted on: October 11, 2024
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Job Description:
Shift ManagerREPORTS TO (Title): Assistant General Manager
DEPARTMENT: Restaurant OperationsSTATUS CLASSIFICATION: Non-Exempt
JOB CODE:SUPERVISES: No formal supervisory responsibilitiesJOB
PURPOSE: The Shift Manager provides additional support to the
Restaurant Management Team and allows foradditional coverage during
peak periods, or in the absence of a Manager. This position will
assist with managementduties (including opening and closing the
restaurant) and can also flex to work other hourly restaurant
positions. Whileclocked in as a Shift Manager, the overall focus is
general restaurant day to day operations.PRIMARY
DUTIES/RESPONSIBILITIES:TeamCorrects and coaches performance during
a shift.Conducts pre and post shift meetingsAssists other Managers
with interviewing, training, development and retention of Team
MembersGuestActively engages with all GuestsSupports proper
execution of the Guest Experience including Food/Beverage,
AV/Technology and CommunityConnectionEnsures steps of service are
properly executedQuality OperationsSupervises the operation of the
restaurant on a shift-by-shift basisCompletes all Manager tools on
time and with integrityEnsures proper food, alcohol and general
safety standards are being followedConducts effective figure
8'sConducts CVDs and pullbacks during a shiftSales and
ProfitsSupports execution of all sales building initiativesProperly
executes loyalty program on all shiftsManages labor during a
shiftOTHER JOB DUTIES AS ASSIGNEDREQUIRED KNOWLEDGE AND
SKILLSGeneral knowledge of labor laws, health codes, safe food
handling and sanitation, responsible alcoholservice, safety and
security systems and procedures, computer operationsGood people
management skills, communication and listening skills. Must
champion changeDemonstrated time management and organizational
skillsMust be self-motivated, detail oriented and have a passion
for teaching othersMust be able to read and comprehend written
materials, write in grammatically correct sentences, andperform
basic to intermediate mathematical computationsJOB
REQUIREMENTS/EDUCATION/EXPERIENCERequiredEducation: High School or
equivalent.Meets the minimum state age requirement related to
serving alcoholMust possess proper food handlers and alcohol
dispensing certifications (if required by law)Satisfactory
background check historyMust be able to work a flexible schedule
including days, nights, weekends and holidaysPreferredMinimum 1
year restaurant experienceBachelor's DegreeCoursework in restaurant
managementPHYSICAL DEMANDS:The physical demands for this position
are sits, stands, bends, and moves intermittently during working
hours. Mustalso have the ability to lift up to 50 pounds.The duties
of this position may change from time to time. Buffalo Wild Wings
reserves the right to add or deleteduties and responsibilities at
the discretion of Buffalo Wild Wings or its managers. This job
description is intendedto describe the general level of work being
performed. It is not intended to be all-inclusive.Buffalo Wild
Wings is an Equal Opportunity Employer. We will make
reasonableaccommodations to permit employees to perform essential
job functions.
Keywords: Buffalo Wild Wings, Bristol , SHIFT MANAGER, Executive , Milford, Connecticut
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